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Service and Support >> Warranty >> Limited Warranty Statement ![]() |
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Warranty Claim Approval / Denial |
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LIMITED WARRANTY - Warranty Statement Custom Equipment, Inc. (the "Company") warrants that all new units of equipment manufactured and sold by it conform to the Company's latest published specifications. Also, that all purchased components and sub-assembled parts and assemblies shall be free from defect in material and/or workmanship for a period of 12 months from the date a new unit is placed into service, with the exception of batteries which are covered by the battery manufacturer for a period of ninety (90) days (pro-rated for one (1) year) on batteries. Further, that all structural components manufactured, purchased, and installed by Custom Equipment, Inc. shall be free of any defect in material and/or workmanship for a period of 60 months from the date a new unit is placed into service. If the equipment owner/end-user experiences a failure or deficiency within the specified warranty period they must promptly notify an authorized Dealer service repair facility. During the Warranty period, Custom Equipment, Inc. reserves the right to replace, repair, exchange, or to provide a new, used, or rebuilt component, assembly, sub-assembly, or weldment at their discretion, dependant upon circumstance, situation, and/or availability. For battery warranty, call the number listed on the battery for further instructions. This Warranty Policy does NOT cover damage caused by; shipment, misuse of unit (includes operation beyond Factory established limits, loads, and/or specifications), failure to properly service and maintain the unit in accordance with the Company's manuals or Factory Service Bulletins. Custom Equipment, Inc. DOES NOT accept any responsibility for alterations or modifications to the unit, or, damages caused by any natural disasters (such as fire, flood, wind and lightning). THE PREVIOUS WARRANTY STATEMENT IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. If field repair or parts replacement is necessary on any warranted components, Custom Equipment, Inc. will reimburse Authorized Dealers for direct labor costs incurred according to the Company's current authorized Field Service Rate (FSR) and/or any established 'Flat Rate Guides'. In no event shall the Company be liable for any indirect, incidental, consequential, or special damage (including without limitation to loss of profits, loss of revenue, cost of capital, cost of substitute equipment, downtime, examination fees, claims of third parties, and injury to person or property) based upon any claim of breach of warranty, breach of contract, negligence, strict liability in tort, or any other legal theory. This limited warranty statement recognizes the risks and limitations of product failure between CustomEquipment, Inc. and the Buyer. This written warranty is also understood to be the complete and exclusive agreement between the parties, superseding all prior agreements, oral or written and all other communications between the parties relating to the subject matter of this warranty. No employee, agent or distributor of the Company, or any other person is authorized to state or imply any additional warranties on behalf of the Company, nor to assume for the Company any other liability in connection with any of its products, unless made in writing, dated,and signed by an officer of the Company. |
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Copyright © 2010 Custom Equipment, Inc |